KEY TAKEAWAYS
- Covers staff cars, minivans, crossovers and half-ton company pickups, not heavy trucks.
- Pickups with ladder racks, toolboxes or a hitched trailer need a heads-up before the truck arrives.
- Fleet managers can authorize a tow for a staff driver; give us the unit number and the company name.
- Destinations are usually a Richmond mechanic, a home driveway or the company's own shop.
- The price is confirmed on the phone before hookup, 24 hours a day.
What does light duty towing on Number 5 Road cover?
Light duty towing on Number 5 Road covers the passenger vehicles and small work trucks that fill the business-park lots every weekday. Think of the sales rep's sedan in a visitor stall, the warehouse supervisor's minivan in the staff row, or the half-ton pickup the company uses for parts runs. These are vehicles a standard tow truck can lift safely, and most leave the lot on a wheel-lift. A cube van, a loaded five-ton or a semi trailer at a dock is a different class of job, and we will tell you on the call if it is outside what we handle. For a car that only needs a short move, car towing on Number 5 Road and our Bridgeport car towing pages explain the simpler options.
If the vehicle is all-wheel drive, badly damaged or won't roll, we switch to a flat deck. Our flatbed towing on Number 5 Road page covers that. If the only problem is an empty tank on the way back from a job, fuel delivery on Number 5 Road gets the pickup moving without a tow.
- Sedans, hatchbacks and coupes
- Minivans and small to mid-size SUVs
- Half-ton and compact pickups
- Small passenger vans used for staff shuttles
Light duty towing on Number 5 Road for company pickups with racks and canopies
Company pickups at the Number 5 Road units often carry ladder racks, cross-bed toolboxes or a canopy, and light duty towing has to work around them. A wheel-lift goes under the front or rear of the truck, so the driver needs to know what hangs off the back. A hitch-mounted bike rack, a cargo carrier or a ball mount may have to come off before the tow. If a utility trailer is still hitched, unhitch it and park it clear, or tell us so we can plan a second trip. Our light duty towing team in Bridgeport uses the same checks on contractors' trucks across the area, and our roadside assistance service can help when the trailer is the problem.
Check the bed as well. Loose fittings, pipe ends or a jerry can rolling in the box can fly out on the ramp to No. 5 Rd. Strap them down or carry them inside the building. If the reason the truck stopped was a shredded tire from a job site, try a mobile tire change on Number 5 Road before booking a tow, or read our hidden towing fees guide to know what extras to ask about.
Light duty towing on Number 5 Road for business fleets
Many tenants on Number 5 Road run small fleets, and light duty towing for a fleet vehicle is simplest when one person authorizes it. Give us the company name, the unit number on the building, the vehicle's plate or fleet number and where it should go. If the business insures five or more vehicles together, ICBC's Fleetplan page explains how that group coverage is set up, and your broker can say what it includes for towing. Our BCAA and ICBC towing coverage guide is a good place to start, and our about us page explains how we handle every call.
Staff drivers sometimes call us directly from the lot. That is fine, but tell us whether the company has a preferred shop, so the vehicle does not end up in the wrong place. If the driver is locked out, car lockout unlock on Number 5 Road can open it, and you can send the fleet details ahead through our contact page.
Light duty towing on Number 5 Road: leaving the lot and the Cambie Road turn
The trickiest part of light duty towing on Number 5 Road is often the exit, because a truck with a vehicle in tow needs a wide turn out of a business-park driveway. Many complexes have one shared entrance onto No. 5 Rd or a side road like Vulcan Way, and staff traffic queues there at the start and end of shifts. Our driver waits for a clear gap rather than forcing the turn. For trips south, the City of Richmond's upgrade at Cambie Road and No. 5 Road added left-turn lanes with their own signals in all four directions, which makes the turn simpler with a vehicle behind. Our posts on tow truck wait times on Bridgeport Road and late-night towing costs explain how time of day affects a call.
If the vehicle broke down on No. 5 Rd itself rather than in a lot, the priority is getting it out of the lane. Put your hazards on, stay clear of traffic and see our steps for a breakdown on Bridgeport Road, which apply here too. Drivers stuck after dark can use 24 hour roadside assistance on Number 5 Road.
Where light duty towing from Number 5 Road takes your vehicle
Light duty towing from Number 5 Road usually ends at one of three places: a Richmond mechanic, the driver's home, or the company's own shop or yard. Home trips often go to driveways in Tait, where light duty towing in Tait covers the drop-off, or to condos near the river covered by light duty towing on River Drive. If the destination is a parkade, mention it so we bring the right truck.
For a pickup that needs to reach a dealer outside the Lower Mainland, ask about long distance hauling from Number 5 Road. For a quick look at what shapes the cost, read how much a tow truck costs in Bridgeport.
| Who calls | Vehicle | Usual destination |
|---|---|---|
| Staff driver | Own car in the staff row | Home or their mechanic |
| Office or fleet manager | Company pickup or van | Company shop or dealer |
| Visitor | Car in a front stall | Richmond mechanic |
| Owner-operator | Work pickup at the bay | Mechanic, then back to the unit |
Light Duty Towing on Number 5 Road: questions drivers ask
Can my employer book a light duty tow for my car?
Yes, as long as you agree on where the car is going. Tell us who is paying when you call, and we confirm the price before hookup.
Do you tow pickups with a canopy or ladder rack?
Yes. Tell us what is mounted on the truck and whether anything hangs off the back so the driver can plan the lift.
Can you take a company vehicle to our own shop?
Yes. Give us the shop address, the hours and who will receive the vehicle and the key.
What does light duty towing on Number 5 Road cost?
It depends on the vehicle and the trip. We confirm the price on the phone before the tow starts.