KEY TAKEAWAYS
- Pickups come from visitor stalls, staff rows and rear drive-in bays in the Number 5 Road business parks.
- Give the unit number and the business name on the sign, not only the street address of the complex.
- Rear lanes are shared with trucks and forklifts, so tell the warehouse a tow is coming.
- A car parked in someone else's stall overnight may be towed by the lot owner; ours is the tow you ask for.
- The price is confirmed on the phone before the car is hooked up, any hour of the day.
Car towing on Number 5 Road from a front visitor stall
Most car towing on Number 5 Road starts in the short row of visitor stalls in front of a warehouse or showroom unit. These stalls sit nose-in against the building, often with a planter, a curb stop or a sign post right at the bumper. That means the car usually has to be pulled back out before it can be loaded, so the driver needs a clear lane behind it. When you call, say which unit the car is in front of, and our car towing service dispatcher passes that straight to the truck. If the car only clicks after sitting through a long meeting, ask if a battery boost on Number 5 Road could save the tow.
Business-park stalls are narrow, and the cars on each side belong to other tenants. Our driver backs the truck across the drive aisle, not into the next stall, and winches the car out straight so its doors never swing into a neighbour. If the car is a front-wheel drive sedan or hatchback, a wheel-lift from the aisle is usually enough. Our guide to flatbed versus wheel-lift towing explains the difference. If it is all-wheel drive, has a seized wheel or sits very low, we switch to flatbed towing on Number 5 Road so all four wheels ride on the deck.
- Unit number and business name on the front sign
- Which way the car faces and what is directly in front of the bumper
- Whether the drive aisle is one-way inside the complex
- Keys or fob, or a note that they are locked inside
What changes when car towing on Number 5 Road starts at a rear loading bay?
A car that quits behind a Number 5 Road unit is in a working space, so the tow is planned around the trucks and forklifts using the bay. Many of the light-industrial buildings along Vulcan Way and the roads off No. 5 Rd have drive-in doors at the back, with a long paved apron shared by every tenant. Staff often park along that apron, and a stalled car there can block a delivery. Our light duty towing on Number 5 Road handles the company pickups parked there too. Before the truck arrives, tell the shipper or the person running the bay that a tow is coming, and our driver will place the truck where it leaves the doors usable. If you also need help getting back into the car first, our car lockout unlock service on Number 5 Road can come ahead of the tow.
Rear aprons are also where cars get damaged by equipment, a forklift tine or a reversing truck. If that is what happened, take photos before the car moves and treat it as a collision, not just a breakdown. Our accident towing on Number 5 Road page explains how the car goes to the body shop you pick. A car that was simply left out back for weeks is a different job, and the Bridgeport roadside assistance team will check tires and brakes before we try to roll it.
Car towing on Number 5 Road around shift change and the Cambie Road lights
Car towing on Number 5 Road goes quickest outside the start and end of the working day, when staff cars and work vans pour out of the business parks at once. The road is a main north-south route in east Richmond, and the City of Richmond's upgrade of the Cambie Road and No. 5 Road intersection added dedicated left-turn lanes with their own signals in all four directions. That helps the truck turn in and out, but a car broken down in a turn lane still needs to be moved fast. If your car stops on the road itself, put your hazards on and see our guide for a breakdown on Bridgeport Rd, which covers the same steps, and our Highway 99 safety checklist applies if you stopped near the on-ramps.
If the car is safely parked in a lot and only needs to go to a shop, you can choose the time. A tow booked mid-morning or after the evening rush avoids queues at the Bridgeport Rd and No. 5 Rd lights and leaves the complex calm for loading. Our post on tow truck wait times on Bridgeport Road explains what affects timing. Our 24 hour roadside assistance on Number 5 Road also covers night shifts, so a car that dies at 2 a.m. after a late shift still gets the same price-first call.
Was your car towed or does it need car towing? Number 5 Road lot rules
If your car is missing from a Number 5 Road visitor stall, it may have been removed by the property owner rather than stolen, and that is not a tow you booked. Many business parks post signs limiting visitor stalls to customers of one unit. Consumer Protection BC's towing guide suggests reading the posted signs, asking the towing company who authorized the tow and keeping every receipt. Our blog post on getting a towed car back in Bridgeport walks through the same steps, and our hidden towing fees guide explains the charges to ask about.
Zip Towing does the opposite kind of tow. You call us, you choose the destination, and the price is agreed before the hookup. If your car is broken down in a stall you do not have permission to use, tell the tenant or the property manager that a tow is booked. If the stall is empty because the car is in a covered bay, underground towing on Number 5 Road covers low-clearance spots. That one message keeps the car from being removed before our truck arrives, and our about us page explains how we handle every call.
Where car towing from Number 5 Road usually goes next
Most cars towed off Number 5 Road go to a mechanic in Richmond, a dealer service department, or home to a driveway in Tait or elsewhere in the city. The business parks sit close to Highway 99 and Highway 91, so a dealer in Vancouver or Burnaby is also a straightforward trip. If the shop is closed when we arrive, give us their after-hours drop instructions and we leave the key where they ask. Drivers heading home to the north side can compare car towing in Tait and car towing on River Drive, which handle those drop-offs.
Sometimes the right destination is further away, such as a car bought at auction that has to reach the Interior. That trip is quoted as long distance hauling from Number 5 Road. For a broad look at what moves a quote up or down, read how much a tow truck costs in Bridgeport before you call, then use our contact page to send the details.
| Where the car is | Usual setup | Usual drop-off |
|---|---|---|
| Front visitor stall, nose-in | Pull back into the aisle, then wheel-lift or flatbed | Richmond mechanic or dealer |
| Staff row beside the building | Load in the aisle with hazards on | Home driveway or shop |
| Rear apron by drive-in bays | Truck placed clear of the doors | Body shop if hit, mechanic if not |
| In a turn lane on No. 5 Rd | Move quickly to the nearest safe lot | Shop of your choice |
Car Towing on Number 5 Road: questions drivers ask
Can you tow a car from a Number 5 Road business park after hours?
Yes. We run 24 hours, 7 days. Make sure the complex gate, if it has one, is open or that someone can let the truck in, and tell us the unit number.
Do I need permission from the building to have my car towed out?
It is your car, so you can have it moved. It still helps to tell the tenant or property manager, especially if the car is in a reserved stall or near a loading door.
My car was taken from a visitor stall. Did you tow it?
We only tow cars when the owner or driver calls us. Check the posted parking signs and ask the lot owner which company they use for removals.
How much is car towing on Number 5 Road?
It depends on the car, where it is in the lot and the destination. We confirm the price on the phone before anything is hooked up.